Refund Policy
A legal disclaimer
The information provided in this Refund Policy is for general informational purposes only. This policy outlines our refund terms and conditions for digital course purchases. If you have concerns about our refund process, please contact us at [omranzrikat@gmail.com].
Refund Policy - the basics
Our courses are digital products delivered via Telegram. Due to the nature of our products, refunds are only available within 3 days of purchase, provided that the user has not accessed the course content.
-
Refunds will only be issued if the request is made within 3 days after the purchase date.
-
If the course has already been accessed, a refund will not be granted.
-
Refund requests must be submitted via email to [omranzrikat@gmail.com] with proof of purchase.
We strive to ensure customer satisfaction and encourage users to contact us with any concerns regarding their purchase.
What to include in the Refund Policy
-
Eligibility for Refunds
-
Refunds are only available within 3 days of purchase.
-
If a user has accessed the course content, the purchase is considered final and non-refundable.
-
-
Refund Processing Time
-
Approved refunds will be processed within [e.g., 5-7 business days] via the original payment method.
-
-
How to Request a Refund
-
Users must submit a refund request via email to [your contact email] within the eligible timeframe.
-
The email should include the purchase details and reason for the refund request.
-
-
Non-Refundable Situations
-
Refunds will not be issued for:
-
Requests made after 3 days of purchase.
-
Users who have already accessed the course materials.
-
-
-
Contact Information
-
If you have any questions about this Refund Policy, please contact us at [omranzrikat@gmail.com].
-